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In Josh Camper S.L. We offer the following delivery modalities:
Home delivery
The cost of the shipment is calculated automatically in the shopping cart before completing the order, depending on the weight, volume and destination.
The estimated delivery time is 2 to 5 working days in the peninsula.
In case of delays attributable to the courier company, Josh Camper S.L. He will not be responsible, although he will be interfered to resolve the incidence.
Pick-up
The client can select the free pick-up option in our store:
Bishop Fonseca Street 31, 1C, 34004, Palencia, Spain.
Once the order is placed, the customer will be notified by email or telephone when the product is available for collection.
General Shipping Conditions
Orders are prepared within a maximum period of 24/48 working hours from the confirmation of the payment.
In periods of high demand (sales, special campaigns or black friday), the preparation and delivery times can be extended.
The customer will receive an email with the confirmation of the shipment and, when possible, the tracking number.
Returns
If for any reason it is not satisfied with its purchase, it has a period of 14 calendar days from the receipt of the order to exercise its right of withdrawal, in accordance with the current regulations (Law 3/2014, which modifies the refused text of the General Law for the Defense of the consumers and users).
Return procedure
The client must communicate his intention to return through our mail: info @joshcamper.com Indicating the order number.
The product must be returned in its original state, with the original packaging and labeling, without having been used or manipulated beyond what is necessary to verify its status.
Once the product is received and verified, the amount of 14 calendar period of 14 calendar is proceeded from the reception in our facilities.
Returnence
In case of withdrawal, the client will assume the shipping costs of the return.
If the return is due to an error in the order or a defective product, Josh Camper S.L. It will assume the collection and new shipping costs.
Exclusions
Returns will not be accepted in the following cases:
Customized products or made made.
Used products that can not be placed back on sale for hygienic or security reasons.
